LibPAS Frequently Asked Questions

Click on the questions below for more information. If you have a question that is not answered here or in the Companion Guide or A Guide to Using LibPAS, please contact Jen Anderson at jen.anderson@gov.ab.ca or 780-415-0294.

How do I get my Username & Password?

Can I use a Mac to fill out the survey?

What web browsers are supported by the survey?

Is there a timeout period?

Data Input

Is there any online help?

Why can’t I enter information into a gray box?

Can I skip questions that don't pertain to me?

How do I submit the survey when I've finished entering my information?

How do I enter information into a note?

What is an edit check?

How do I get rid of an edit check?

I created a note to explain an anomalous data value, how can I recall or update what I wrote?

General

What does the survey measure?

Can library boards use LibPAS to submit their financial information?

How will this survey benefit my library?

Are responses confidential?

Recent Questions

How can I save a copy of my Annual Report?

In order to save an electronic copy of your Annual Report, you use the same function as printing.  Click on the Print/Save link at the top right hand corner of the page in the green menu bar.  Then click Download to PDF or Download to PDF with Breaks to save an electronic copy of your report.

Is there a paper copy of the form that I can fill out?

If you need a “scratch” copy to work with, simply click on the Print/Save link in the top right hand corner in the green menu bar before you begin and you will be able to print a blank copy.  However, you will still need to enter your data into the online form in order to submit your Annual Report.

Ack!  I entered some data the other day and I’m sure I saved it.  Now, when I log in, it is nowhere to be found!  Do I have to re-enter everything?

No.  Once you’ve entered data and saved it, it stays in the database.  Just be sure you are logged in properly before you start entering data.  If you have inadvertently closed the window you were in or otherwise been bumped off the system, you will need to log back in, even if it looks like you have recovered the page you were on.

If you need to step away from the computer while you are working on the report, log off and then log back in when you return.

I never received my login information.  How do I go about getting it?

Follow these 2 steps:
1) Check your junk email folder.  The email with your login may have found its way there instead of your inbox. 
2) Send an email to libraries@gov.ab.ca.  It may be that your account has an incorrect or outdated email address associated with it.  PLSB will need to update your account.

There are numbers to the right of some of the fields.  What is their significance?

These are the figures from the last Annual Report entered  into LibPAS.  This enables you to compare with the previous year's activity.

 

Getting Started

How do I get my Username & Password?

You should have received an email from Jen Anderson at Public Library Services Branch (PLSB) with your username & password information.  If you have misplaced your login information, contact PLSB.

What web browsers are supported by the survey?

The survey is best viewed in the most recent versions of Microsoft Internet Explorer, Firefox, Opera, Google Chrome and Safari browsers with CSS, images and Javascript options enabled.  Data Input screens adhere to web accessibility guidelines.

Can I use a Mac to fill out the survey?

Yes, the survey is supported on both Mac and Windows operating systems.

Is there a timeout period?

The default timeout period is 60 minutes.

 

Data Input

Is there any online help?

Yes, each question in the survey is linked to an online description, just click on the name of the data field for an explanation. Specific instructions on data input are also available from the Help button on the same screen.  Printable help guides are also available on the Survey and Annual Report page of the PLSB website.

Why can’t I enter information into a gray box?

These fields typically contain data that is automatically calculated and cannot be modified.

Can I skip questions that do not pertain to my library?

We encourage survey respondents to answer all questions that pertain to them.  If one of the questions does not apply to your library then either leave the questions blank or, where available, check the N/A box.

How do I submit the survey when I've finished entering my information?

After you complete and save the survey, print a draft copy to present to your board.  Once the report has been approved by the board, entered the date in the appropriate field and click the Submit to PLSB button.  After the survey has been submitted, you can no longer modify the data. If you need to reopen the survey after the data has been submitted, contact PLSB to make any final changes on your behalf.

If there are any outstanding edit checks, you will not be able to submit your data.  You must answer all required questions, correct any data errors and/or provide explanatory notes about why the data is acceptable (see below for more details).

How do I enter information into a note?

If you want to provide explanation about the data that are considered anomalous or abnormal, e.g. edit check prompts, click on the Notes icon next to the data entry box and enter notes in the Notes box.

What is an edit check?

Edit checks  have been developed to ensure data accuracy, it was added to selected questions to alert you when the responses may be questionable or outside typical normal value ranges. Edit check prompts appear after you enter a value that is outside of the specified range for that data field, it allows you to see the criteria and explain your data before it gets submitted.

How do I get rid of an edit check?

The reason for each edit check will appear in the dialog box prompt on the screen. Each edit check can be resolved by simply correcting a typo in the value previously provided or providing an annotation about the data in the Notes box, when the data you entered is correct and yet falls outside of the specified range for the field.  If there was a note of explanation previously provided for that data item, you have the option to re-select the same explanation for the current edit check, as appropriate.

All edit checks need to be resolved before the data can be saved.

 I created a note to explain an anomalous data value, how can I recall or update what I wrote? 

When you provide a note about the data entered, the Notes icon will change color and a number indicating the total number of notes will appear next to the edit check icon. You can click the Notes icon to review existing notes and add additional ones as necessary.

Notes that are no longer applicable can be deleted by clicking the red X displayed beside the existing note(s).  These notes are available for optional inclusion in summary reports, if applicable.

 

General

What does the survey measure?

The survey measures inputs, outputs, and service levels, including staffing levels, registered users, collections, circulation, reference transactions, hours, visits, and other user activities.

Can library boards use LibPAS to submit their financial information (i.e., Statements of Receipts and Disbursements; Budgets; etc.)?

No.  Currently, LibPAS will only be used to gather Survey and Annual Report data.  Please use the financial forms provided on the Funding and Grants page.

How will this survey benefit my library?

The survey will benefit your library by providing a tool to compare yourselves to other libraries across the province.  The reports provide insight into each library’s resources and how they might impact its performance.  Detailed comparison and analysis of data made possible by this web-based survey will provide the framework for a powerful benchmarking tool for effective performance evaluation, trends analysis and service planning.

Are responses confidential?

Full access to the survey results and extensive reporting features are available to participating libraries only.

  • Date modified: 2017-01-11